Conditions of Use

International Shipping
All international shipping must be charged to the customer’s shipping account.  If you do not have a shipping account, one must be set up prior to ordering.  Using your personal or company shipping account will reduce the shipping & customs charges we would need to charge.  Contact a technical support representative with any questions.

Techlines Product Download Disclaimer
Google Checkout  Payment Option Does Not Currently Support Product Downloads

Product downloads may be downloaded via our normal checkout method or paypal. Please call our support team for details on product downloads.

You Have a Manufacturer Warranty
The only warranties applying to this (these) parts are those which may be offered by the manufacturers. The selling warehouse dealer hereby expressly disclaims all warranties, either expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose, and neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of this(these) part(s) and/or service. Buyer shall not be entitled to recover from the selling dealer any consequential damages, damages to property, damages for loss of use, loss of time, loss of profits, or income, or any other incidental damages. In addition, expressly excluded in any dealer liability for defects pertaining to safety or performance, by way of "strict liability", negligence or otherwise.

Important Product Delivery Disclaimer:
Do to the authorization of transactions all shipments ,even if  Overnight Shipping is purchased with order, will not be shipped until order is authorized. Overnight shipments will arrive in the respective delivery once all credit transaction have been cleared through our account records. Authorization for transactions usually take 24 to 48 hours and will be cleared to ship within that time frame.
For more information and Prompter Delivery Call: (888) 253-3789

Warranty Disclaimer
Due to the nature and intended usage, many Performance Parts (except for engines and partial engines) are sold without any express or any implied warranty of merchantability or fitness for a particular purpose. The entire risk as to the performance of such parts is with the buyer. Should such parts prove defective following their purchase, the buyer and not the manufacturer, distributor, or retailer, assumes the entire cost of all necessary servicing, repair, damage or loss to property and consequential damage. Installation of Performance Parts may adversely affect the New Vehicle Warranty.

Handling Charge
There is a $2.00 Handling Charge added to every order to cover the costs incurred when packaging orders for shipment.

NOTICE: Truck Tech Help has had to tighten our company policy regarding Internet Transactions. Orders of $250 and over are Subject to verbal Verification (we may call you for verification, so please give us a good number to call). Contact our Internet Parts Specialists for more information by phone at 1-888-253-3789 or email sales@trucktechhelp.com .

Factory Catalog - Please read the following instructions carefully:
This catalog is provided as a convenience to shoppers and offers an alternate method for locating the parts you need. This catalog is not a FACTORY catalog from the Manufacturers but subscribed by us from ttruck.com, and is not owned nor operated by Truck Tech Help. We do not guarantee the accuracy of information provided within this factory parts catalog, nor is Truck Tech Help responsible for any incorrect part numbers or incorrect prices obtained through this catalog. If there is a price difference you will be notified by email or phone of the changes before we process your order. Thank you.

Core Policy - Some parts offered on our site have a "core charge" applied to them. This is a refundable charge that the manufacturer applies to ensure that the old part is returned to us. Customers are responsible for all shipping charges related to returning cores to us. Remember all core returns must be assembled, clean, complete with no missing parts, undamaged, and in the original packaging. If you have any questions on core charges please feel free to email us at sales@trucktechhelp.com and we will be happy to answer them.

Tool Rental Agreement

1. Customer is responsible for rental charges. The rental period consists of the
   day after the tool is shipped. to the customer until the tool arrives at the Tool
   Rental Office @ Tom's Truck Center, 936 E. Third St., Santa Ana, Ca 9270l.
   This includes shipping time.
2. Customer will pay outbound shipping charges. These charges win be applied
   on the tool rental bill.
3. All rental tools require a deposit either in cash, credit card authorization or
   Tom's Truck Center charge account.
4. Customer is responsible for. proper care ~.use of tools, The use of impact
   tools is not allowed on rental tools. Tool damage will be charged to the
   customer's bill, If a tool part can only be replaced as an entire tool the
   customer agrees to pay for the entire tool.
5. Modification/repair of rental tools are not allowed without written consent
   from the Tool Rental Dept. @ Tom's Truck Center.
6. Return shipping is the customer's responsibility. This includes loss or damage
   of the tool while in return transit.

Rental Office
Technical Support Dept.
Tom's Truck Center
936 E. Third St.
Santa Ana, Ca. 92701
714-560-4114
I understand that it is my responsibility to return tools that have been rented from
Tom's Truck Center and that rental charges win continue until the tool is delivered
to the rental office. I agree with all the above terms & to pay the rental charges for
the days rented, shipping charges & for damaged, modified or missing tools.